About Us
A long and impressive record
of helping businesses grow
Based in Warwick, QLD — serving businesses across every corner of Australia. From day one, our goal has been to provide valuable, affordable bookkeeping and payroll solutions.
Our Story
Built to give business owners their time back
On Line Services has a long and impressive record of helping businesses all over Australia. We work with small to large businesses in almost any industry you can imagine.
From franchise companies such as Brumby's, Hairhouse, and Dougies Donuts, to standalone companies such as the famous Beechworth Bakery in regional Victoria — and many more businesses around Australia.
From the outset, our goal has been to provide our clients with a valuable, affordable solution to managing bookkeeping and payroll. While it can be tempting to manage these business functions yourself, in our experience, business owners can quickly find themselves swamped by administrative demands — which takes them away from actually running and growing their business.
Clients turn to us for a cloud-based solution to bookkeeping and payroll, delivered by a highly experienced and committed team. Wherever you are in Australia, you will be impressed — and relieved — by our impeccable service and personalised support.
Our Values
What we stand for
Accuracy
Every figure we produce is checked, verified, and reconciled. Errors cost businesses real money — we do not make them.
Personalised Service
You are not a ticket number. You speak to a dedicated team member who knows your accounts and your business.
Affordability
Our goal has always been to provide a valuable, affordable solution — quality bookkeeping should not be out of reach for small businesses.
Continuous Learning
We are always challenging ourselves and willing to learn new systems, regulations, and industries to better serve our clients.
Our People
Meet the team
Experienced, friendly, and genuinely committed to your business — this is the team behind your books.
Kristie Springate
Director
20+ years at On Line Services. Certificate IV and Diploma-qualified registered BAS Agent, involved in all aspects of bookkeeping and payroll.
Courtney McQueen
Bookkeeper & Payroll Clerk
With On Line Services since 2010. Specialist in large-scale payroll including Beechworth Bakery. Certificate IV in Accounting & Bookkeeping.
Kirsten Dey
Bookkeeper & Payroll Clerk
Joined 2024. Handles bakery franchise, livestock, and butcher clients. 20+ years industry experience. Certificate IV in Accounting & Bookkeeping.
Vicki Paroz
Bookkeeper & Payroll Clerk
Joined 2025. Brings a wealth of industry knowledge and has quickly taken on long-standing livestock and bakery clients.
Our Journey
Built over decades of trust
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Founded
Starting in Warwick, QLD
On Line Services was established with a clear goal: provide small and medium businesses with an affordable, expert alternative to in-house admin.
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Growth
Expanding Australia-wide
As cloud accounting transformed the industry, we embraced it — enabling us to serve clients from regional Victoria to metropolitan Queensland and beyond.
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Franchises
Trusted by national brands
Our reputation grew to include franchise networks like Brumby's, Hairhouse, and Dougies Donuts — businesses that demand consistency and precision at scale.
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Today
Still personal. Still committed.
Hundreds of businesses rely on us every day. But whether you're a sole trader or a multi-site franchise, you still get the same personalised, impeccable service.
Ready to work with us?
Get in touch for a free, no-obligation consultation. We would love to learn about your business.
Get in Touch